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Terms & Conditions

Terms & Conditions for Local Website Solutions

(Please ensure you read and understand our Terms & Conditions)

1. Contract:

The client’s agreement and approval for work to commence will be confirmation of a contractual agreement between the client, Hashiba Limited (trading as Local Website Solutions); hereafter referred as Hashiba.

Note: Approval for the work to commence and deposit payment will indicate that the client accepts and agrees the terms and conditions outlined herein.

2. Hashiba Intellectual Copyright:

Hashiba will hold intellectual copyright of any original articles and images (including graphics) created for the client until complete and final payment of any invoice(s), after which time it will become the property of the client.

3. Other Copyright issues:

If the client provides images, text and/or animations for their website they are legally responsible for ensuring that none of this material infringes any copyright. Some images provided by Hashiba in the development of the website may have been purchased under licence from stock image suppliers. These images are generally only licensed for use on a single website and may not be used in publicity material. The website owner is legally responsible for ensuring that this does not occur. The client must contact Hashiba for clarification if they require using any images from the site for other purposes.

4. Domain Registration and Charges:

All third party costs arising from the registration of a domain name shall be FREE of charge to the client. Hashiba can use domain(s) already registered by the client. Any domain(s) registered by Hashiba for the client will be transferred to the client in the case of an outright purchase contract of a website FREE of charge.

5. Search Engine Promotion:

In the case of an outright purchase of a website by the client, Hashiba will not be responsible for the client’s on-going website promotion. Should the client require the site to be promoted on an ongoing basis a separate contract can be agreed. In the case of an outright purchase, the order in which websites are ranked in the natural search results is controlled by the search engines. While we can optimise your site for this we are unable to make any guarantees about the success of any search engine promotion activity for the natural search results.

6. Cancellation:

Should the client wish to cancel at any point during the process, after the client’s agreement for works to commence has been signed, they shall remain liable for the work that has taken place and shall be invoiced accordingly. Any initial deposit payments will not be refundable.

7. Client supplied material:

Hashiba require all relevant information for building the client website, images, articles and other copy and all store / product information (if applicable). Hashiba can not be responsible for any delays in the website development and delivery in the event that information not being supplied in a timely manner.

NOTE: Text content should be delivered as Microsoft Word (or similar) document with the pages in this document representing the content of the relevant pages on the client website.

9. Change Requests & Original Quotation:

The price quoted to the client is for the work agreed on the original quotation only. Any change requests during the build stage will be accepted with the provision that additional charges arising will have to be negotiated.

10. Deposit Payment:

An advance of £300 is required before work can commence, which is non-refundable in the event of cancellation by the client (see Clause 6.).

11. Payment Terms:

Payment is currently accepted by cheque or bankers draft in UK Pounds Sterling, unless otherwise agreed. If the client’s cheque is returned by Hashiba’s bank as unpaid for any reason, the client will be charged a “returned cheque” fee of £25.

12. Debit or Credit Card Payments:

We also accept card payments. Credit Card payments are subject to a 3% surcharge.

13. Full and Final Payment:

In the case of an outright purchase of a website, payment of any balance will be due within 30 days of the final invoice date. Full publication of the website pages may take place only after full payment has been received and cleared into Hashiba’s bank account. Any material previously published may be removed if payment is not received in the required time limit. A minimum £50 charge will be made to restore the website.

14. Late Payment:

Accounts that have not been settled within 7 days of our final reminder will incur a late payment charge of 10% of the outstanding amount. The client will also be charged interest at 8% above the Bank of England Base Rate on the outstanding balance pursuant to the late payment legislation.

15. Refunds:

Hashiba do not have a refund policy, as no refunds are available on work already carried out. Please refer Clause 6 with regards to cancellations.

16. Delivery and Final Handover Agreement:

Delivery of the website is agreed between the client and Hashiba on a per project basis, duration and delivery date. Please also refer to Clause 7 regarding the client delivery of content.

17. Future Support:

The website is delivered and agreed by the client as per the original project documentation. It will be deemed to be a fully functioning and completed work by the client accepting the delivery. Hashiba provide two types of contracts, outright purchase, where there will be NO ongoing support or on a monthly payment basis, where there will be support provided (excludes any change requests or additional work – refer Clause 9). Hashiba and the client can agree a support contract if one is required.

18. Future Site Problems:

Unfortunately malicious software, spyware, viruses and website hacking are facts of life on the Internet. It is highly unlikely that these will affect the client’s website, and Hashiba will endeavour to protect it from this in the development stages, but Hashiba cannot be held responsible for problems that develop on the website after it has been handed them over to the client, unless the client has agreed an ongoing support contract with Hashiba.

19. Compliance – Ecommerce, Accessibility and Other Regulations:

Hashiba design websites in accordance with the client’s specifications. It is the client’s responsibility to ensure that the website and its content comply with current regulations. Hashiba cannot accept responsibility for any failure to comply with regulations related to accessibility, selling online or regulations related to a specific business or trade. Hashiba can research this on the client’s behalf upon request, but where compliance related to any website or business is complex it may be necessary for the client to seek independent legal advice.

20. Special Notes:

Should Hashiba waive any of these terms on an individual basis, this shall not affect the validity of remaining clauses or commit Hashiba to waive the same clause on any other occasion. By agreeing to these terms and conditions your statutory rights are not affected. Hashiba reserves the right to change or modify any of these terms or conditions at any time. Should clarification of any of the above be required please contact me.

Local Website Solutions (Hashiba Limited)
229, Nether Street
London N3 1NT
Tel: 020 8371 6688
email: info@localwebsitesolutions.co.uk

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